PirateSpins Terms and Conditions
Welcome to PirateSpins. By accessing or using our website and services, you agree to be bound by the terms and conditions set out on this page. We ask that you read this document carefully before registering an account or placing any wagers. At Pirate Spins, we are committed to operating a fair, transparent, and responsible gaming environment for all eligible players. These terms govern your use of our platform and form a legally binding agreement between you and us as the operator.
1. About Us and Our Licence
PirateSpins is owned and operated by Vertexion Systems, registration number 473502, with a registered address at Kaya Lirio 47, Otrobanda, Willemstad, Curaçao. Vertexion Systems also serves as our payment agent company. We operate under a Curaçao gaming licence, and all services provided on our platform are subject to the regulations of that jurisdiction. Our platform was established in 2024 and serves an international player base across multiple languages, including English, Italian, French, Polish, and German.
2. Eligibility and Account Registration
2.1 Age and Eligibility Requirements
To register and play at Pirate Spins Casino, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. By creating an account, you confirm that you meet this requirement and that participation in online gambling is legal in your country of residence. We reserve the right to request proof of age and to suspend your account pending verification.
2.2 Restricted Jurisdictions
We do not permit registration or gameplay from players located in the following jurisdictions: Afghanistan, the Canadian Provinces of New Brunswick and Ontario, China, Cuba, the Central African Republic, the Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, the United States of America, Yemen, and Venezuela. At PirateSpins, we reserve the right to modify the list of eligible players and jurisdictions at any time without prior notice.
2.3 One Account Policy
Each player may hold only one account on our platform. Creating duplicate accounts may result in the termination of all associated accounts and the forfeiture of any balances or winnings held therein.
3. Currencies and Deposits
At Pirate Spins, we support both fiat and cryptocurrency transactions. Accepted fiat currencies include EUR, USD, AUD, CAD, NZD, PLN, SEK, NOK, and GBP. Supported cryptocurrencies include BTC, ETH, XRP, and others. To qualify for any deposit-related bonus, unless stated otherwise in the relevant section of our site, the minimum deposit is EUR €30 / USD $30 / CAD $30 / AUD $30 / NZD $30 / PLN zł120 / SEK kr300 / NOK kr300. The same minimum deposit conditions apply before winnings from a free no-deposit bonus can be withdrawn.
4. Withdrawals and Payment Processing
4.1 Withdrawal Limits
Our PirateSpins platform applies the following withdrawal limits to all accounts:
- Minimum withdrawal per transaction: $100
- Maximum withdrawal per transaction: $5,000
- Players may have multiple pending withdrawals totalling up to $5,000 at any one time; this limit resets as each withdrawal is processed
- A maximum of $10,000 is processed every 10 business days
- There is no overall cap on the total lifetime amount a player may withdraw
4.2 Pending Period and Processing Times
All withdrawals are subject to a pending period of up to 48 hours. If you do not provide all required identification documents within this 48-hour window, your withdrawal will be cancelled and the funds returned to your account balance. We may also conduct an internal audit on any withdrawal at any time. For amounts of $5,000 or more, such an audit is mandatory and may take up to 7 business days, during which transaction records, gameplay history, and logs are reviewed. We reserve the right to reject a withdrawal and void any associated bonus funds if we find evidence of unlawful activity, collusion, or fraudulent behaviour.
4.3 Bonus-Related Withdrawal Caps
The following caps apply to winnings derived from bonus funds at PirateSpins Casino:
- Free bonus or free spins: maximum withdrawal of €/$/£100 (VIP players: 10x the bonus amount, up to €/$/£5,000)
- Cashback bonus winnings: capped at 15x the initial cashback granted or €/$/£10,000, whichever is lower
- Converted loyalty-point bonus winnings: capped at 10x the converted bonus amount or €/$/£5,000 (VIP players: up to €/$/£10,000)
- Unused winnings are voided after 30 days of inactivity
5. Bonuses and Promotions
5.1 Welcome Package
We offer new players at Pirate Spins a multi-stage welcome package consisting of matched deposit bonuses and free spins across the first three deposits, totalling up to £2,000 in bonuses and 200 free spins. The first deposit also entitles you to a spin on our Wheel of Luck. All welcome bonus funds are subject to wagering requirements and the general bonus rules outlined below.
5.2 General Bonus Rules
The following rules apply to all bonuses and promotional offers at our PirateSpins Casino:
- Wagering requirements must be completed within 7 days of the bonus being credited; failure to do so results in cancellation of the bonus and all associated winnings
- Maximum bet with an active bonus: less than 20% of the active bonus value and not exceeding 8 EUR/USD/AUD/CAD/NZD, 32 PLN, 80 SEK, or 80 NOK
- VIP players: maximum bet under 30% of active bonus value and not exceeding 15 EUR/USD/AUD/CAD/NZD, 60 PLN, 150 SEK, or 150 NOK
- Winnings left unused for 30 or more days will be voided automatically
- We reserve the right to modify, suspend, or cancel any promotion at our discretion
6. VIP Club and Loyalty Programme
At Pirate Spins, we reward our most loyal players through our VIP Club, which comprises four named levels: Crewmate (Bronze), Sailor (Silver), Captain (Gold), and Admiral (Platinum). VIP membership provides access to express priority payments, a dedicated personal account manager, enhanced daily rewards, boosted Wheel of Luck experiences, premium perks, supercharged deposit stamps, and exclusive tailored bonuses. VIP status also unlocks higher maximum betting thresholds and elevated withdrawal caps on bonus winnings. Please note that your VIP level is determined by our own discretion; no fixed qualification thresholds are published. A separate 40-tier rank progression system — spanning the Ace, Spinner, Legend, and Pro ranks — runs alongside the VIP Club and rewards players with free spins, bonus credits, and Wheel of Luck spins as they advance.
7. Responsible Gaming
We are committed to promoting responsible gambling across our entire platform. Our PirateSpins team encourages all players to set personal limits on deposits, wagering, and session times. If you believe you may be experiencing difficulties with gambling, we urge you to make use of the self-exclusion tools available on our site or to seek guidance from recognised problem gambling support organisations. Gambling should always be treated as a form of entertainment, not as a means of generating income.
8. Customer Support
Our primary and most efficient support channel is live chat, which is available 24 hours a day, 7 days a week. You may also reach our team by email at support@piratespinssupport.com; please note that email enquiries must be sent from the address registered on your account. Our customer care team is available in English and is committed to resolving your queries as quickly as possible.
9. Amendments to These Terms
We reserve the right to update or amend these terms and conditions at any time. Any changes will be published on this page and will take effect immediately upon posting. We encourage you to review this document periodically. Continued use of our platform following any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must cease using our services and close your account.
10. Governing Law
These terms and conditions are governed by the laws of Curaçao. Any disputes arising from your use of our services that cannot be resolved through our customer support process will be subject to the exclusive jurisdiction of the relevant Curaçao courts. By using the PirateSpins platform, you acknowledge that you have read, understood, and agreed to be bound by all provisions of this agreement.
Content updated: July 21, 2026